Privacy Policy

This Privacy Policy is issued by:

Devana operates the DEVANA AI platform.

This policy describes personal data processing:

• when accessing the website;
• when creating and managing a professional account;
• when using DEVANA AI in SaaS mode;
• during commercial or support interactions.

Data processed within the platform on behalf of customers is governed by a separate Data Processing Agreement (DPA).

3.1 Account Data

• Name
• Professional email
• Company
• Role
• Billing information

Purpose:

• contract management
• billing
• support
• security

Legal basis:

• contract performance
• legitimate interest

3.2 Technical and Usage Data

• IP address
• Login logs
• Access timestamps
• Usage metadata (Tokens, Agents, Modules)

Purpose:

• service security
• abuse prevention
• license compliance
• technical optimization

These processes do not aim to analyze customer content except where required for support, security, or legal obligations.

When customers upload data (documents, prompts, knowledge bases), Devana acts as a data processor.

The customer remains the controller.

Processing terms are defined in the DPA.

Personal data is retained:

• for the duration of the contractual relationship;
• as required by legal obligations;
• for proportionate security and logging purposes.

Customer data is returned or deleted in accordance with the DPA.

Devana implements appropriate technical and organizational measures:

• access control
• encrypted communications
• infrastructure segmentation
• security monitoring

Under GDPR:

• right of access
• rectification
• erasure
• restriction
• objection
• portability

Contact: dpo@devana.ai

Complaints may be filed with a supervisory authority.

See Cookie Policy.